Mariah Sys - Therapeutics Coordinator

patient experience team blog
Therapeutics Coordinator at The West Clinic

Hi there! My name is Mariah, and I was hired on at the West Clinic back office manager also as the therapist. 

My very first feeling when I first walked through the doors of this office was that of comfort and good energy. As someone who has worked in multiple different health care settings over the course of ten years, this was a weird feeling. In most health care settings, they don’t care about you as a patient who has real health problems that affect your daily living, but as someone that just needs to be rushed through to make room for the next person. Places like that usually don’t take care of their team members either. They will just work them to the ground and never give them the kudos they deserve.

I'm excited to see you in the office.

The West Clinic is like no other in that both the patients and team members are extremely well taken care of. Dr. West truly cares about his team and strives to give his patients the best possible care. I was pleasantly surprised by how warm and welcoming everyone was when I first started and now, I truly feel like part of a family which is not something I have never ever felt anywhere else.

My favorite part about running the therapy department is the fast pace of it all. I get to help as many people as I can by setting them up on a multitude of therapies such as our Theta pod, red bed, Beamer, interferential units, ultrasound, detox, etc.. I also get to learn new things every day and I feel more and more confident and capable of impacting our patients lives in the most positive of ways. Seeing how much people improve throughout the course their treatment.  

Seeing the response to the treatments and watching their lives changes is very rewarding.  

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